Our collaboration with you as a customer is based on mutual trust and integrity, and we can only talk about quality if we know what it means. That’s why honesty and ongoing dialogue are important for the success of our partnership.
As your partner, we focus on how your business is developing – what works well and where there is room for improvement. This helps us achieve our shared objectives for minimising operational costs and ensure satisfaction with our service.
Centre for excellence as quality control
At Compass Group, we use our CFE programme to monitor and improve the quality of our services. The CFE programme is supported globally by Compass Group PLC through international tools, services and training. The operational implementation is tested at all client sites, based on which a company can then be certified as a Centre for Excellence.